Fixed: Can’t Import Photos on Windows 10 Use a New USB Cable The reasons for this can include a faulty USB cable, iPhone not trusting the PC, not properly installing Apply components, USB driver damaged, changed file permissions for the pictures folder, photos saved on iCloud, etc.įortunately, it is easy to fix this issue and here we will list some potential solutions. Then, you ask “why won’t my pictures import to my computer”. No pictures or videos were found on this device.Somehow, you can’t import photos from iPhone to Windows 10. Tip: What to do if the Photos app is not working? Refer to this post - Windows 10 Photos Not Working? Use These Methods to Fix It.